g77u's Privacy Policy
Your personal information is completely safe with us. This policy provides full details on how g77u collects, stores, and protects your data.
Introduction & Scope
g77u is a secure and reliable online casino and betting platform operated for players in Bangladesh. Protecting your privacy is one of our top priorities. This privacy policy describes how g77u collects your personal information, the purposes for which it is used, how it is stored, and with whom it is shared.
This policy applies equally to g77u's website, mobile application (if applicable), and any related services. By registering on the site, creating an account, or using our services, you are voluntarily giving your consent to this privacy policy.
If you do not agree with any term of this policy, please refrain from using our services and contact us right away.
What Information We Collect
2.1 Information Provided Directly by You
When you create an account on g77u or use our services, you may provide the following information:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Bank account or mobile banking details (such as bKash, Nagad, Rocket, Upay)
- Residential address
- Username and password
2.2 Automatically Collected Information
When you browse our site, some information is collected automatically:
- IP address and device identification details
- Browser type, version, and operating system
- Date and time of access to the site
- Pages visited and links clicked
- Referral source (where you came from before arriving at our site)
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
For financial transactions, we record the following information:
- Deposit and withdrawal amounts and times
- Payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Betting history and gaming activity
- Bonus claims and wagering activity
Purposes of Data Use
g77u uses your information for the following legitimate purposes:
3.1 Account Management & Identity Verification
We use your personal information to confirm your identity and ensure account security. This is essential for fraud prevention and maintaining the integrity of the platform.
3.2 Payment Processing
Your information is used to process secure financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer, and to comply with the minimum deposit (৳300) and withdrawal (৳500) rules.
3.3 Providing Customer Support
We use your information to provide you with support in Bengali and English via 24/7 live chat and email ([email protected]).
3.4 Ensuring Responsible Gaming
Information is used to monitor your gaming habits to ensure responsible gaming and to provide assistance when needed.
3.5 Compliance with Applicable Laws and Regulations
Information is retained to meet obligations related to combating financial crime, KYC procedures, and other legal requirements.
3.6 Platform Improvement
Collected information is used to analyze the user experience in order to improve our service quality and develop new features.
Data Sharing & Disclosure
g77u does not sell or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances:
4.1 Service Provider Partners
Limited information may be shared with trusted third parties for payment processing, technical infrastructure, and customer service. These partners operate under strict confidentiality agreements and may only use your information for specified purposes.
4.2 Legal Obligations
Required information may be disclosed in response to a court order, legal process, or a lawful request from a government authority. In such cases, we will always disclose only the minimum information necessary.
4.3 Fraud & Scam Prevention
Information may be shared with relevant authorities in connection with investigations into fraud, money laundering, or other illegal activity.
Data Security Measures
To ensure the security of your information, g77u has adopted industry-standard technical and organizational measures:
5.1 Encryption Technology
Our platform uses SSL encryption technology, which keeps all information transmitted between your browser and our servers secure. Your payment information is protected by the highest level of encryption.
5.2 Access Controls
Only authorized personnel have access to your personal information. Every access is logged and audited regularly.
5.3 Server Security
Our data servers are maintained in a secure environment, and firewalls along with other security measures are used to prevent unauthorized access.
5.4 Two-Factor Authentication
Two-factor authentication is available for additional protection of your account. We strongly recommend keeping it enabled.
Cookies & Tracking Technology
Cookies and similar technologies are used on the g77u website. Cookies are small text files stored in your browser that help improve the functionality of the site.
6.1 Essential Cookies
These cookies are necessary for the basic operation of the site, such as maintaining login sessions and ensuring security. They cannot be disabled.
6.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection). You can disable them from your browser settings, though some features may become limited as a result.
6.3 Analytics Cookies
These cookies are used to analyze site usage in order to improve service quality. The information collected is aggregated and anonymous in nature.
Data Retention Period
g77u does not retain your personal information beyond the necessary period. Generally:
- All information is retained for as long as the account remains active.
- After an account is closed, certain information may be retained for a specified period in accordance with legal obligations.
- Records of financial transactions are retained in accordance with the relevant regulations.
- Security logs and fraud prevention data are kept for the necessary period.
Once the designated period ends, your information is securely deleted or anonymized.
Your Rights
Regarding your personal information, g77u grants you the following rights:
8.1 Right of Access
You have the right to know what information we hold about you. You can request a copy of this information by emailing [email protected].
8.2 Right to Correction
You have the right to correct any inaccuracies in your personal information. Information can be updated from your account settings or through support.
8.3 Right to Request Deletion
In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. However, this may result in limitations on the provision of some services.
8.5 Account Closure Request
You may request to close your account at any time. In such cases, the account will be closed after all pending transactions have been settled.
Privacy of Minors
g77u is operated for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.
If we become aware that a minor is using our platform, the relevant account will be closed immediately and any collected information will be destroyed.
If parents or guardians believe their child is using our platform, please contact [email protected] right away.
International Data Transfer
g77u's servers and processing facilities may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the information will remain protected in accordance with the standards of this privacy policy.
For any international data transfer, we take appropriate safeguards, such as standard contractual clauses and encryption technology.
Third-Party Links
The g77u platform does not contain any links to third-party websites. However, our payment gateways (bKash, Nagad, Rocket, Upay, and bank transfer) operate under their own privacy policies.
When making a payment, you are encouraged to review the privacy policy of the relevant platform.
Policy Changes
g77u reserves the right to change or update this privacy policy. For any significant changes, we will:
- We will send a notice to your registered email.
- We will specifically mention the change on the website.
- We will update the "Last Updated" date at the top of the page.
Continuing to use the site after any changes means you are agreeing to the new policy. Therefore, it is recommended that you review this page regularly.
Contact Us
Contact us for any privacy-related questions, complaints, or requests:
Live Chat
Available 24/7 — Support in Bengali and English
We generally try to respond properly to all privacy-related requests. For more details, visit our FAQ page or review our Terms & Conditions.